Shipping policy
🔒 KraZlock – Store Policy (Legal & Protection)
1. Overview
KraZlock is committed to providing quality products and a secure shopping experience. By purchasing from our store, you agree to the terms outlined below.
2. Shipping Policy
- Orders are processed within 1–3 business days
- Estimated delivery time: 5–8 business days
- Tracking information is provided for all orders
⚠️ Delivery times may vary due to customs, holidays, or carrier delays.
3. Refund & Return Policy
We offer a 30-day satisfaction guarantee.
To be eligible for a return:
- Item must be unused and in original condition
- Must be returned in original packaging
Non-refundable items:
- Used products
- Damaged due to improper use
- Lost or stolen packages marked as delivered
To request a refund, contact:
📧 krazlock@gmail.com
4. Order Cancellation
Orders can only be canceled within 12 hours of purchase.
After this period, the order is already processed and cannot be canceled.
5. Liability Disclaimer (VERY IMPORTANT 🔥)
KraZlock is designed as a deterrent device to reduce the risk of vehicle theft.
⚠️ We do NOT guarantee:
- Prevention of theft
- Absolute vehicle security
KraZlock is not responsible for:
- Theft or attempted theft
- Damage to vehicles
- Losses related to criminal activity
Use of the product is at the customer’s own risk.
6. Product Use & Safety
- Must be used according to instructions
- Improper use may reduce effectiveness
- Keep away from children
7. Warranty
KraZlock products are covered by a limited warranty against manufacturing defects.
This does NOT cover:
- Normal wear and tear
- Misuse or improper installation
8. Customs, Duties & Taxes
Customers are responsible for any:
- Import taxes
- Duties
- Customs fees
These charges vary by country and are not included in the product price.
9. Incorrect Address
Customers must provide accurate shipping information.
We are not responsible for:
- Incorrect addresses
- Failed deliveries due to customer error
10. Contact Information
For any questions or support: